Refunds and Exchanges
• If something gets lost or broken in transit, I either refund or reship the said items.
• If something arrives broken to you, contact me with a picture of broken object.
• You can contact me on email@example.com
• I accept returns within 1 days after reception on Damage Goods.
• Gift Vouchers and discounted products cannot be refunded.
• The return shipping costs will be bore by the customer.
• I do not accept returns on customized items or items on sale.
• Return your item(s) unworn, unused and in the original packaging.
• If item cannot be replaced, I will refund the price for the items and the shipping upon receipt of the items. (Till the item reach backs to me, its your responsibility and I will not refund you if they get lost in transit.)
• Upgraded shipping charges will not be refunded.
• There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
• In case of a replacement, our logistics partners will attempt delivery of the items twice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the customer shall still be charged for the order.
You can always contact me for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that i can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). I also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, I cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. No international refund or exchanges